Your personal information is of the utmost importance to us. On this page, we clearly explain what data we collect, why we collect it, and how we keep it secure.
Welcome to crazytime history. We understand that in today's digital world, it's natural to wonder where your personal data goes. That's why this Privacy Policy is straightforward and transparent — outlining exactly what information we collect, why we collect it, and how it works in your interest. This policy has been written in plain English so every member from Bangladesh can read and understand it with ease.
This Privacy Policy outlines our commitments and practices regarding the collection, processing, and protection of personal information for users of the Crazytime History platform.
By using our website or mobile app, you agree to this Privacy Policy. We recommend reading it in full before registering. If any part is unclear, feel free to reach out to our support team.
This policy applies to the following:
Crazytime History collects only the information that is strictly necessary. We never ask for excessive or irrelevant data.
When you create an account or contact us, we collect the following information:
| Data Type | Example | Why It's Collected |
|---|---|---|
| Identifying Information | Name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Email, phone number | Account Communication & Security |
| Address Details | District, Division | Regional Service Confirmation |
| Payment Information | Mobile Pay/Nagad number, transaction ID | Deposit & Withdrawal Process |
| Identity Verification Documents | NID card photo, selfie | KYC Regulatory Compliance |
When you use the platform, our systems automatically collect certain technical information:
Please Note: We never store full payment card numbers or CVV details. This information goes directly to the payment provider only.
Your data is used only for specific, defined purposes. We never use your information for unrelated activities.
If you'd like to stop receiving marketing emails or SMS, contact our support team at any time and we'll remove you from the list immediately.
Crazytime History does not sell or rent your personal information. However, limited data may be shared in the following specific circumstances:
Information may be shared with government or legal authorities in the following cases:
Important: Your data is never shared with third parties under any circumstances other than those stated above.
We retain your data only for as long as necessary. Holding it beyond that period is against our policy.
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | Until Account Closure |
| Account Data (Closed) | Up to 5 years after account closure |
| Transaction Records | 7 Years (Legal Obligation) |
| KYC Documents | 5 years after verification |
| Support Chat History | 2 Years |
| Log Files | 1 Year |
| Marketing Consent Records | 3 years after consent withdrawal |
Once the retention period ends, data is securely deleted or anonymized so that individuals can no longer be identified.
Crazytime History uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience on the platform.
You can manage cookies through your browser settings at any time. However, disabling essential cookies may cause the platform to not function properly.
Regarding your data on Crazytime History, you have the following rights:
The right to request a copy of the personal data we hold about you.
The right to have incorrect or outdated information corrected.
The right to request deletion of your data under certain circumstances.
The right to request restricted use of your data during a dispute.
The right to receive your data in a portable format.
The right to object to your data being used for marketing purposes.
To exercise these rights support@crazytimehistory.clickto email us. We'll respond within 30 days.
Crazytime History is intended for users aged 18 and above only. We do not knowingly collect data from minors.
You are also responsible for ensuring that your children or underage family members do not use this platform. Keep your device password and account credentials secure.
To protect your data, crazytime history has implemented industry-standard technical and organizational security measures:
Keep in mind — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.
This Privacy Policy may be updated due to changes in technology, law, or business operations. If changes are made:
Check this page occasionally to stay up to date with the latest policy.
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:
Last Updated: January 2026 | Version: 2.1
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