Safe Gaming

Crazytime History's Responsible Gaming Policy

Gaming is meant to be fun — not stressful. At Crazytime History, we believe that playing within the right limits makes for a genuinely enjoyable experience. This page is here to help you recognize where those limits are.

18+
Adults Only
24/7
Support Available
5
Protection Tools
Free
All Services
Deposit Limit
Set a daily, weekly, or monthly deposit limit to keep your spending in check.
Break Feature
Pause your account for a while — you can always come back and pick up where you left off.
Self-Exclusion
Exclude yourself temporarily or permanently for a long-term break.
Session Timer
Keep session reminders on so you always know how long you've been playing.
Loss Limit
Your session ends automatically once you've lost a set amount.
Expert Support
If you need help, our support team is here to assist you directly.
18+
Crazytime History is for users aged 18 and above only.
By accessing our platform, you confirm that you are 18 or older and that online gaming is legal in your area.

1 Our Commitment

Crazytime History is more than a gaming platform — it's a responsible community. We believe gaming should be fun, and that means keeping it controlled and enjoyable.

We're committed to providing every safeguard for responsible play on our platform. If anyone feels that gaming is having a negative impact on their life, helping them is our top priority — even if that means temporarily or permanently closing their account.

Responsible gaming doesn't have to be complicated. A little awareness goes a long way in keeping gaming fun for the long haul.

2 What Is Responsible Gaming

Responsible gaming means enjoying gaming as a form of entertainment — never as a source of income or a way to solve personal problems.

The core principles of responsible gaming at Crazytime History are:

  • Play for Entertainment: Winning is great, but a loss shouldn't ruin your mood.
  • Set a Budget: Only bet what you can afford to lose.
  • Control Your Time: Decide in advance how long you'll play each day.
  • Don't Borrow: Never place bets with borrowed money.
  • Don't Play on Impulse: Avoid playing when you're angry, upset, or stressed.
  • Take a Break: Take regular breaks instead of playing in long, uninterrupted sessions.

Remember, every game outcome is completely random. Chasing losses with the mindset of "I'll win it back" only makes things worse.

3 Signs of Problematic Gaming

Ask yourself a few questions. If any of the following apply to you, it may be time to take caution:

Ask yourself honestly:

Can't stop thinking about the game even after you've logged off?
Are you placing bigger bets to try to recover money you've lost?
Are you lying to family or friends about your gaming?
Are you skipping meals, sleep, or work to play?
Are you borrowing money from others to place bets?
Do you feel restless or irritable when you can't play?
Are you relying on gaming to get out of financial trouble?

If you answered "Yes" to two or more questions, please reach out to our support team. This isn't a sign of weakness — it takes courage to make the right call.

Understanding Risk Levels

Occasionally playing for longer than intendedLow Risk
Playing Beyond Your BudgetModerate Risk
Chasing LossesHigh Risk
Betting with Borrowed MoneyVery High Risk

4 Our Protection Tools

Crazytime History offers a range of tools to keep you safe. All features are free and available to use at any time.

Deposit Limit
Set daily, weekly, or monthly deposit limits
Loss Limit
Session auto-ends when a set loss amount is reached
Session Time Limit
Set a maximum playtime per session
Cooling Off
Pause your account for 1–30 days
Self-Exclusion
Account closure from 6 months up to permanently
Reality Check
Periodic reminders to take a break while playing

To use these tools, go to your account settings or contact our support team directly. Changes take effect immediately.

5 About Self-Exclusion

Self-exclusion is a feature that lets you remove yourself from your own account. It's the most effective safeguard when you feel gaming is getting out of control.

Self-Exclusion Duration

  • Short-term: 6 months to 1 year.
  • Long-Term: 1 to 5 years.
  • Permanent: Account permanently closed.

During Self-Exclusion

  • Account login will not be permitted.
  • No marketing emails or promotional offers will be sent.
  • Your account balance will remain safe.
  • To reactivate your account after the period ends, please contact support.

Important: Once self-exclusion is in place, cancelling it requires waiting out the minimum set period. There is no option to reverse the decision in a hurry.

6 How to Set Limits

Set your own limits in just a few simple steps:

  • Log In to Your Account
    Log in with your username and password.
  • Go to Account Settings
    Click the profile icon in the top right corner and select "Settings".
  • Open the "Responsible Gaming" tab
    Look for the "Responsible Gaming" option in the Settings menu.
  • Choose your preferred limit
    Set a deposit limit, loss limit, or session time — whatever works best for you.
  • Confirm
    Once a limit is confirmed, it takes effect immediately. Changes require a 24-hour waiting period.

If you run into any issues with your settings, contact support — they'll help you directly.

7 Family Protection

If you feel a family member is spending too much time on online gaming, here are a few steps you can take:

  • Be Open: Bring it up calmly, like a friend — not as a confrontation.
  • Keep shared devices secure: Use parental controls on shared family computers or phones.
  • Monitor Your Bank Account: Keep an eye out for unusual spending.
  • Let Us Know: Contact support to request self-exclusion on someone else's behalf.

If a family member's account is a concern, we can also act on third-party requests — just reach out to our support team.

8 How to Get Help

Seeking help is never something to be ashamed of. Reach out to us or a specialist through any of the options below:

Live Chat
Available 24/7
Response Time
Up to 24 hours
Language
Support in Bengali

Remember, our support team never judges. No matter how small your concern, we're here to help.

9 Common Questions

Yes, setting a deposit limit or loss limit takes effect immediately. However, increasing a limit comes with a 24-hour delay — this is intentional, to prevent impulsive decisions made in the heat of the moment.

Yes. Any balance in your account during self-exclusion remains completely safe. Once the period ends — or in the case of permanent closure — your balance can be withdrawn through the standard withdrawal process.

Cooling Off is a short-term break — typically 1 to 30 days. Once the period ends, your account is reactivated automatically. Self-Exclusion is a longer-term measure — from a minimum of 6 months up to permanent. To reactivate your account after the period ends, you'll need to contact support.

Yes. If a family member comes to us with a genuine concern, we will review the situation and take appropriate action. Please email support@crazytimehistory.click with the details.

When Reality Check is active, a popup will appear every 30, 60, or 90 minutes showing how long you've been playing and how much you've won or lost — so you can decide for yourself whether to stop.

No. Crazytime History strictly enforces an 18+ policy. Age is verified during registration and identity is confirmed through the KYC process. Any account found to belong to a minor will be closed immediately.

Related Pages

More Information & Policies on Responsible Gaming

Terms & Conditions
Read the full terms and conditions on gaming, bonuses, and payments.
Read
Privacy Policy
Learn how your personal information is kept secure.
Read
Frequently Asked Questions
More questions answered about responsible gaming and protection tools.
View

Play safe, stay happy

Use Crazytime History's responsible gaming tools for a safe and enjoyable experience.

বাংলা